Back to Home

COOKIES POLICY

Last Updated: May 14, 2025

1. INTRODUCTION

This Cookies Policy ("Policy") explains how ISG, a subsidiary of Indigo Solutions Group ("Indigo," "we," "our," or "us"), uses cookies and similar technologies to recognize you when you visit our website at www.indigofiber.com and any related mobile applications (collectively, the "Site"). This Policy explains what these technologies are and why we use them, as well as your rights to control our use of them.

2. WHAT ARE COOKIES?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites function efficiently and to provide reporting information.

Cookies set by the website owner (in this case, Indigo) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

3. WHY DO WE USE COOKIES?

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Site to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Site. Third parties serve cookies through our Site for advertising, analytics, and other purposes. This is described in more detail below.

4. TYPES OF COOKIES WE USE

The specific types of first and third-party cookies served through our Site and the purposes they perform are described below:

4.1 Essential Cookies

These cookies are strictly necessary to provide you with services available through our Site and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the Site, you cannot refuse them without impacting how our Site functions.

Examples of essential cookies we use:

  • Session cookies for managing user authentication
  • Load balancing cookies to ensure consistent site performance
  • Security cookies for fraud prevention and site integrity

4.2 Performance and Functionality Cookies

These cookies are used to enhance the performance and functionality of our Site, but are non-essential to its use. However, without these cookies, certain functionality may become unavailable.

Examples of performance and functionality cookies we use:

  • Cookies that remember your preferences (e.g., language selection)
  • Cookies that remember form information for easier completion
  • Cookies that provide enhanced functionality, such as video playback or live chat services

4.3 Analytics and Customization Cookies

These cookies collect information that is used either in aggregate form to help us understand how our Site is being used or how effective our marketing campaigns are, or to help us customize our Site for you.

Examples of analytics and customization cookies we use:

  • Google Analytics cookies to understand user behavior and improve site performance
  • Heat mapping cookies to analyze how users navigate and interact with the Site
  • A/B testing cookies to optimize page layouts and content

4.4 Advertising Cookies

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Examples of advertising cookies we use:

  • Cookies to deliver retargeted advertising based on your browsing behavior
  • Cookies to measure the effectiveness of our advertising campaigns
  • Cookies to understand what products or services may be of interest to you

4.5 Social Media Cookies

These cookies are set by social media services that we have added to the Site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit.

Examples of social media cookies we use:

  • Facebook, Twitter, and LinkedIn cookies for content sharing functionality
  • YouTube cookies for video embedding and sharing
  • Social media integration cookies that permit seamless authentication with social platforms

5. HOW CAN YOU CONTROL COOKIES?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by following the instructions provided below:

5.1 Browser Controls

Most web browsers allow you to manage your cookie preferences through the browser settings. You can set your browser to refuse cookies, delete cookies, or alert you when cookies are being sent. The procedure for managing cookies varies by browser:

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy
  • Edge: Settings > Cookies and site permissions > Cookies and site data
  • Internet Explorer: Tools > Internet Options > Privacy tab

Please note that if you choose to reject cookies, you may not be able to access certain features or services on our Site, and some functionality may be impaired.

5.2 Cookie Management Tool

Our Site may include a cookie management tool that allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with the services you have requested.

5.3 Specific Opt-Out Mechanisms

Certain third-party cookies can be managed through their own opt-out mechanisms:

5.4 Do Not Track

Some web browsers may transmit "Do Not Track" signals to websites with which the browser communicates. Our Site does not currently respond to these "Do Not Track" signals.

6. HOW OFTEN WILL WE UPDATE THIS POLICY?

We may update this Cookies Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please, therefore, re-visit this Cookies Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookies Policy indicates when it was last updated.

7. COOKIES USED ON OUR SITE

Cookie NameSourcePurposeDurationType
session_idIndigoAuthenticationSessionEssential
csrf_tokenIndigoSecuritySessionEssential
language_preferenceIndigoFunctionality1 yearFunctional
user_preferencesIndigoFunctionality1 yearFunctional
_gaGoogle AnalyticsAnalytics2 yearsAnalytics
_gidGoogle AnalyticsAnalytics24 hoursAnalytics
_fbpFacebookAdvertising90 daysAdvertising
_ym_uidYandex MetricaAnalytics1 yearAnalytics
utm_sourceIndigoMarketing90 daysAnalytics
yt-playerYouTubeFunctionalityPersistentFunctional

This list is subject to change and is not exhaustive. For the most current list of cookies deployed on our Site, please use our cookie management tool or contact us directly.

8. ADDITIONAL INFORMATION ABOUT TRACKING TECHNOLOGIES

8.1 Web Beacons

In addition to cookies, we may use other similar technologies like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Site or opened an email that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our Site to another, to deliver or communicate with cookies, to understand whether you have come to our Site from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

8.2 Local Storage Objects

We may use Local Storage Objects (LSOs) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our Site or to display advertising based upon your web browsing activity use LSOs such as HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.

8.3 Flash Cookies

Our Site may include certain applications that use Adobe Flash Player. Flash cookies (also known as Local Shared Objects) collect data similar to cookies but can store more complex data than traditional browser cookies. These are used to remember settings, preferences, and usage similar to browser cookies, but are managed through a different interface than the one provided by your web browser. To manage Flash cookies, please visit Adobe's website at: https://www.adobe.com/privacy/policies/flash-player.html

9. CONTACT US

If you have any questions about our use of cookies or other technologies, please contact us at:

info@isg.tv

© 2025 Indigo Fiber, a subsidiary of Indigo Solutions Group. All rights reserved.