Privacy Policy

1. INTRODUCTION

ISG.TV, a subsidiary of Indigo Solutions Group ("Indigo," "we," "our," or "us"), is committed to protecting the privacy of individuals who visit our website, www.indigofiber.com (the "Site"), and use our services. This Privacy Policy ("Policy") outlines our practices regarding the collection, use, disclosure, and protection of your information.

BY ACCESSING OR USING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, YOU MUST NOT USE THE SITE.

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

We collect information that you provide directly to us, including:

Contact Information: Information you provide when you complete a form, such as your name, email address, postal address, telephone number, and login credentials.
Transaction Information: Details about purchases or services you have acquired from us, including promotions and pricing details.
Communications: Information you provide when you contact us, participate in surveys, or respond to our communications.
User Content: Information or content you submit to the Site, including comments, reviews, or social media posts.

2.2 Information We Collect Automatically

When you visit the Site, we may automatically collect certain information about your equipment, browsing actions, and patterns, including:

Device Information: Information about the device you use to access the Site, including hardware model, operating system and version, unique device identifiers, and mobile network information.
Usage Data: Information about your use of the Site, including browsing actions, navigation paths, search queries, referring/exit pages, and timestamps.
Location Data: General location information inferred from your IP address.
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. For more information, please refer to Section 7 of this Policy.

3. USE OF INFORMATION

We may use the information we collect for various purposes, including:

Providing, maintaining, and improving our Site and services
Processing and fulfilling transactions, and sending related information, including confirmations and invoices
Responding to your requests, inquiries, comments, and concerns
Personalizing your experience on the Site
Sending administrative information, such as updates to our terms, conditions, and policies
Marketing our products and services to you, and sending promotional communications that may be of specific interest to you
Monitoring and analyzing trends, usage, and activities in connection with the Site
Detecting, investigating, and preventing fraudulent transactions and other illegal activities
Protecting the rights, property, and safety of Indigo, our users, and others; and
Complying with legal obligations.

4. DISCLOSURE OF INFORMATION

We may disclose the information we collect in the following circumstances:

4.1 Corporate Family

We may share your information with our parent company, Indigo Solutions Group, and other corporate affiliates and subsidiaries for purposes consistent with this Privacy Policy.

4.2 Service Providers

We may disclose your information to third-party vendors, consultants, and other service providers who require access to such information to perform services on our behalf.

4.3 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.4 Legal Requirements

We may disclose your information if we believe in good faith that such disclosure is necessary to: (a) comply with applicable laws, regulations, legal process, or governmental requests; (b) enforce our terms and policies; (c) protect our rights, property, or safety, as well as those of our users and others.

4.5 With Your Consent

We may disclose your information with your consent or at your direction.

5. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no security measures are 100% secure, and we cannot guarantee the security of your information. You are responsible for maintaining the confidentiality of your login credentials and for restricting access to your computer or device.

6. DATA RETENTION

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements, and where required for Indigo to pursue legitimate business interests, resolve disputes, and enforce agreements.

7. COOKIES AND SIMILAR TECHNOLOGIES

7.1 Cookies

A cookie is a small text file that a website stores on your computer or mobile device when you visit the site. We use cookies for various purposes, including:

Essential Cookies: Necessary for the Site to function and provide essential features.
Preference Cookies: Enable the Site to remember information that changes the way the Site behaves or looks.
Analytics Cookies: Help us understand how visitors interact with the Site by collecting and reporting information anonymously.
Marketing Cookies: Used to track visitors across websites to display relevant advertisements and measure their effectiveness.

7.2 Your Choices Regarding Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. Some browsers also offer a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Our Site does not currently respond to "Do Not Track" signals.

8. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have certain rights regarding your personal information:

8.1 Access and Correction

You may access and update certain personal information by logging into your account or by contacting us directly.

8.2 Marketing Communications

You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us.

8.3 Privacy Rights under State Laws

Depending on your state of residence, you may have additional rights regarding your personal information. For California residents, please refer to our California Privacy Notice. For residents of other states with comprehensive privacy laws, please contact us to exercise your rights.

9. CHILDREN'S PRIVACY

The Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information.

10. THIRD-PARTY LINKS AND SERVICES

The Site may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties, and we encourage you to read their privacy policies before providing any information to them.

11. INTERNATIONAL DATA TRANSFERS

We may transfer your personal information to countries other than the one in which you reside. Indigo maintains its headquarters in Florida, United States, and the information we collect is governed by U.S. law. If you are accessing the Site from outside the United States, please be aware that information collected through the Site may be transferred to, processed, and stored in the United States.

12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Policy, we will notify you by email or through a notice on the Site prior to the changes becoming effective. Your continued use of the Site after any such changes constitutes your acceptance of the new Privacy Policy.

13. CONTACT US

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: info@isg.tv